“Prior to working with you, we had six companies supplying our
springs. Quality was ok, but delivery performance was sporadic.
When we approached them with our desire for smaller releases,
we received nothing but negative feedback. Since switching to
Infinity, we don’t even have to expedite shipments. EVERY
shipment has been on-time, in specification, and we have gone
from 2 shipments per year to one shipment every week or two.
On top of that our price went down!. Needless to say I have
reduced from 6 suppliers down to 2 and I anticipate soon you will
be the only one. Keep up the good work!”
“Your customer service has been great - the best of my
suppliers; always timely. I don’t have anything negative to
report - no areas to suggest for improvement. You even
lowered my prices without being asked(!) when your material
cost went down.”